General Information
PO General Terms and Conditions General Terms and Conditions for Switzerland
Unless otherwise stated in an individual agreement, the applicable Lonza General Terms and Conditions for Switzerland will apply.
These can be requested from Lonza or downloaded under General Terms and Conditions
Code of Conduct By accepting the Purchase Order, your company further acknowledges and agrees that it will at all times comply with Lonza's Supplier Code of Conduct which may be accessed via our corporate website at:
Order Confirmation We kindly request you to check the Order and confirm via Purchase Order Confirmation
Switzerland specific information
Deliveries and Delivery Conditions
For Visp - Switzerland
Deliveries may only be made via our incoming goods department.
Opening hours: Monday-Friday from 07:00 to 11:30 and from 13:00 to 16:00
Large deliveries must be notified, under the following telephone number: +41 27 948 7896
Refrigerated goods must be clearly labelled from the outside and must be delivered before 11:30 am
Please notify Lonza AG two days before the goods are ready for dispatch under the following telephone number or email address:
Inbound Pharma Logistics
Phone: +41 61 316 87 06
Fax: +41 61 316 97 06
The delivered goods must be packed in conformity with transport requirements.
Import Customs Clearance
For Visp - Switzerland
For the Lonza import clearance please contract our customs agency service provider at:
Zollagentur Gerlach AG, Niederfeldstrasse 5, 4133 Pratteln
Contact: Paul-Louis Pacull, phone: +41 61 315 9318
Information - customs clearance advice
For shipments which are shipped from outside of Switzerland and require a customs clearance, we also need an additional copy of the delivery note inside the parcel.
For bringing the commodity into the LONZA, the entrance test is to be locked successfully and shown compellingly with the entrance. The test can be completed and printed under
Address for any Documents except Invoice, Bank guarantee and insurance certificates - Visp - Switzerland Address for Documents (Order Confirmation):
Fax: +41 27 947 6196
Mailing: Lonza AG, Supply Chain Documents Visp, CH-3930 Visp
Exception for invoices, bank guarantee and insurance certificates