Instructions for submitting invoices by email:
In line with the progressing global roll out of E-invoicing legislation, Lonza’s preferred way to receive invoices is via e-mail.
Prompt submission of invoices through correct e-mail addresses will help Lonza to ensure the invoices are paid on time and according to terms.
List of email addresses for submission of invoices by Lonza’s locations, as well as submission guidance, can be found here.
Instructions for Down payments/Advanced payments:
When issuing invoices, advance payments, partial invoices, invoices on account and final invoices, these must be clearly marked as such.
For the supplier or for invoicing, the following points are important for advance payments or partial invoices:
- The invoice must state the word "advance payment" and what percentage is being paid down.
- For a partial invoice, the word "partial invoice" must be written.
- The final invoice must contain the word "final invoice".
- The final invoice must state the total amount of the order minus the partial or advance payment made.
Instructions for registering on Supplier portal:
To obtain the current status of your invoice at any time, please register for access to the free of charge Supplier portal by contacting us at firstname.lastname@example.org.
Queries about invoices: register to access Supplier Portal here.