Center of Excellence Manager for SAP Access Management
Costa Rica, San Jose
United Kingdom, Manchester

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Be a driving force in building Lonza’s SAP Access Management Center of Excellence!  In this pivotal role, you will contribute to the design and implementation of best-in-class access concept to ensure secure, compliant, and efficient access to Lonza’s SAP environment —bringing your expertise to a global stage and helping shape our digital future.

Key responsibilities:

  • Serve as a subject matter expert in user provisioning, role maintenance, segregation of duties (SoD), and risk management.

  • Provide 2nd and 3rd level support for advanced access issues and service requests across multiple SAP systems (e.g., ECC, S/4HANA, Fiori, GRC or equivalent experience).

  • Collaborate with the CoE Lead to refine and standardize access governance processes and controls.

  • Guide and support junior team members (Specialists) in daily operations, ticket handling, and customer interactions.

  • Work with IT counterparts to improve configurations and workflows within GRC Access Control (e.g., ARA, ARM, BRM).

  • Conduct in-depth role reviews, SoD analysis, remediation, and redesign activities.

  • Document effective processes, technical procedures, and standard operating procedures (SOPs).

  • Support audits and compliance reviews by preparing access logs, evidence, and reports.

  • Propose and implement automation opportunities and process efficiency improvements in access management.

  • Collaborate with multi-functional IT teams, internal audit, and business units to ensure secure and compliant role and access provisioning.

Key requirements:

  • Proficient experience in SAP security, authorizations, or access management.

  • Proficient in SAP user/role administration and GRC Access Control modules.

  • Experience with SoD analysis and remediation strategies.

  • Advanced English level (written and spoken) with strong communication skills across technical and business audiences.

  • Hands-on experience with SAP GRC, Fiori, S/4HANA, or Identity Management (IDM) tools is preferred.

  • Knowledge of audit frameworks such as SOX, ISO 27001, or ITGC is preferred and ITIL Foundation or SAP Security certifications (e.g., SAP Certified Technology Associate – Authorization and Auditing) are a plus.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with a disability, protected veteran status, or any other characteristic protected by law.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Reference: R68883