people in the conference room

Every day, our products and services have a positive impact on the lives of millions of people. This is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves.

Around the world we are driven by our firm commitment to high quality and operational excellence across the regions, functions and markets we serve, every day. Passion for customer success, empowerment, trust and integrity govern how we do business and how we interact with each other. 

Each employee is accountable for upholding the Lonza Code of Conduct and following all applicable laws, regulations, and company policies. Lonza’s Principles of Risk Management suggest that Lonza’s business risk is managed by each and every employee in his or her daily work.  In a second step, Quality Assurance, Finance, Legal, Intellectual Property and Ethics and Compliance provide independent checks and controls. As a third layer, Internal Audit performs periodic reviews to control risk. Ownership of risk therefore stays with every employee, and so does accountability for ethical and compliant behavior – both cannot be delegated. 

Lonza has an Ethics and Compliance program designed to support legal and ethical actions throughout the company. The Ethics and Compliance program covers the activities of advice and assistance, education and training, and monitoring and control. 

Combined, these create a sustainable advantage for Lonza by enabling compliant company performance that is embedded consistently across all geographic locations while building on over 120 years of Lonza’s legacy of integrity.