Our people are our greatest strength and are at the heart of our business, driving the implementation of our One Lonza strategy. We are committed to fostering an inclusive and inspiring environment where our people feel valued, supported, and empowered to bring their best. In 2025, our workforce represented more than 100 nationalities across a broad range of ages, with 38% women and 62% men. 2025 was a pivotal year as we embedded our new vision, strategy and values across the organization. We also introduced a shared purpose and established an organizational structure that aligned with our ambition to be the pioneer and world leader in the CDMO industry, setting the pace with cutting-edge science, smart technology and lean manufacturing.
We are committed to delivering an exceptional professional experience and fostering a culture of high performance, collaboration and inclusion. Our People Strategy, structured around three pillars, and reinforced by data-driven decision-making and the One Lonza mindset, guides how we enable our people and shape our organization for success. These pillars: Future-Ready Organization, Leading Capabilities, and Unparalleled Environment – work together with the Lonza Engine® to build the talent, skills, and culture required for long-term success.
In 2025, we translated the People Strategy into action by strengthening our ability to attract, engage and develop exceptional talent. Across the organization, we focused on building a more dynamic and adaptable workforce, enhancing leadership and technical capabilities, and reinforcing a connected, inclusive culture where all colleagues can thrive.
The data presented in the figures and graphs includes colleagues from the Capsules & Health Ingredients (CHI) organization.
In 2024, we adapted and enhanced our talent acquisition processes as part of a strategic initiative to attract and acquire the right talent, ensuring we continue to drive our company’s success. This decision is grounded in our commitment to align our hiring practices with the evolving needs of our business and the competitive talent landscape.
Delivering a positive, streamlined candidate experience is critical to attracting top talent and positioning ourselves as an employer of choice within the highly competitive healthcare industry. Our new partner brings specialized expertise and industry insight aimed at supporting our efforts to identify high-quality candidates, enhance the candidate experience, reduce time-to-hire, and ensure we can continue to adapt to market trends and talent expectations. Ultimately, this partnership supports our long-term growth by ensuring that we recruit the right people who are both qualified for their roles and well suited to our company’s purpose and culture.
More than 2,800 new colleagues joined us in 2024, including around 800 who became part of our team through the acquisition of the large-scale biologics site in Vacaville (US) from Roche. Our recruitment activities at our sites across the network remained focused in delivering the critical capabilities needed to support our existing operations as well as our strategic growth projects. We further strengthened talent acquisition by improving the background check process for new hires, enhancing its efficiency, simplification, user-friendliness, and overall quality. This process is critical for hiring managers to ensure compliance, improved decision making and cultural fit, and is equally important for candidates. It reflects our commitment to our values, providing fair opportunities and fostering a safe and secure work environment.
We continued to leverage our talent referral program, and onboarded more than 630 new colleagues in 2024, who were referred to us by our current colleagues. In addition, the combination of our digital global onboarding tool and our local site-based onboarding events continues to create an enhanced new hire experience and support retention of colleagues with tenure below one year. The voluntary turnover rate of colleagues with a tenure of less than one year remains stable at 10.3% in 2024 compared to 10.6% in 2023.
We continue to review and adapt our programs to attract industry leading talent, ensuring the sustained growth of our employee community. This is important for our business continuity and will support growth plans in the coming years.
Chief Human Resources Officer
With people at the heart of our One Lonza business, our People Strategy is built to ignite performance through agility in how we work, the capabilities we build, and the culture we create together. Looking ahead, we will continue to strengthen our talent pipeline by building a dynamic and adaptable workforce, investing in growth and excellence, and fostering a connected and inclusive environment where our people can thrive and bring their best.
In 2025, we continued to invest in the growth and impact of our people through enhanced performance management, broader and deeper organizational and talent reviews, and focused development initiatives. Our performance management framework aligns individual goals and behaviors with overall Lonza objectives and One Lonza values, linking outcomes to rewards and incentives that reflect both individual contributions and overall business results.
We strengthened organizational resilience by further enhancing our talent review and succession planning, enabling earlier identification of development needs and readiness for future roles. Our commitment to internal talent development enabled many colleagues to take on new roles across teams and geographies, with a significant proportion of open positions filled internally in 2025.
We continued to expand our learning and development offerings, through our Learn@Lonza platform, providing tailored, self-paced learning opportunities. We also introduced an internal talent marketplace to connect employees with internal projects, fostering cross-functional collaboration and skill development. In parallel, we sustained our reward and wellbeing programs, including the employee share purchase plan and our suite of wellbeing offerings. Our Bravo platform for employee recognition continued to foster a culture of appreciation through peer-to-peer rewards. Together, these efforts support employees in performing, growing, and contributing to Lonza’s long-term success.
In 2025, we continued to foster a connected, inclusive workplace where employees feel valued and inspired. Central to this is our One Lonza culture, guided by our values of collaboration, accountability, excellence, passion, and integrity. These values are embedded in both our performance management framework and recognition programs, ensuring that desired behaviors are consistently reinforced and celebrated across the organization. Voluntary turnover remained stable at 6.4% in 2025, reflecting the positive impact of our engagement, development, and wellbeing initiatives on retention.
To ensure employees’ voices remain central, we conducted the Voice of Employee (VoE) survey twice in 2025 generating insights at every organizational level. Results showed progress across many key engagement drivers compared with 2024.
Our commitment to transparency, dialogue and respect continues to shape how we engage with colleagues, uphold labor rights globally and adhere to collective bargaining agreements. Through these efforts, we are reinforcing our leadership strength, individual and collective excellence and unified culture required to deliver on our long-term goals and continue to grow as One Lonza.
As we build on the foundations laid in 2025, we will continue advancing our People Strategy, by deepening our focus on the skills needed for sustained success. With evolving business needs, rapid technological shifts, and the changing nature of work, a skills-based approach where we identify, map, assess and develop skills in a systematic way, will become increasingly important to enhance flexibility, support development and mobility and ensure talent is deployed where it has the greatest impact. This approach will enable colleagues to grow, adapt and contribute more effectively.
We will further strengthen our One Lonza culture by embedding our values more deeply and elevating leadership capabilities to empower teams and drive performance. Continued investment in employee growth, learning, and wellbeing will ensure that our people have the opportunities and support needed to build critical skills and achieve meaningful outcomes.
Together, these efforts will further strengthen Lonza as a resilient, high-performing organization, well equipped to meet future challenges and seize opportunities. Our continued focus will reinforce Lonza’s position as a place of unique opportunity, where talented people are inspired to innovate, grow, and contribute to our shared success.
