Speaking up is a cornerstone for building an open and accountable workplace culture.  Lonza is committed to creating an environment where employees are comfortable raising issues and concerns without fear of retaliation.

The foundation of our ethics and compliance commitment is openness, accessibility, and discussion within the Lonza community.

Lonza managers have leadership responsibilities for setting a good example, encouraging an environment of open and honest communication without fear of retaliation, and taking prompt action when ethical or compliance issues are brought to their attention on any topic, including those related to environmental, social and governance topics. Anyone who, in good faith, raises a concern about a possible ethics or compliance violation will be supported by Lonza management and will not be subject to any form of retaliation.


Questions and Concerns

Lonza provides several confidential ways to get help with a question or concern.

Online or by Phone:
The multi-lingual Ethics and Compliance Hotline is available 24 hours a day, 7 days a week, worldwide, with country-based toll-free phone numbers. The Ethics and Compliance Hotline is staffed by a third-party reporting service.  Where allowable by law, there is an option to remain anonymous when utilizing the Ethics and Compliance Hotline.

Contact the Ethics and Compliance team: externalcompliance@lonza.com

Regular Mail:
Lonza Group Ltd.
Muenchensteinerstrasse 38
CH-4002 Basel, Switzerland
Attn: Group General Counsel