Inventory & Warehouse Manager

Canada, Kingston

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Lonza Kingston is IMMEDIATELY hiring an Inventory and Warehouse Manager where we have cutting edge technology such as the Cocoon® Platform. The responsibilities include: lead the shipping, receiving, kitting and inventory control processes within two warehouses in Kingston, ON.  The Warehouse  and Inventory manager will demonstrate, initiative, inclusiveness and integrity when working with others while working on projects that include Manufacturing, Engineering and Customer service/Logistics and Sales.


  • Lead a team comprising of Shipper, Receiver, Inventory Control and Material Handlers on a day to day basis while embracing the following values

Integrity – words and actions are aligned. 

Innovation – continues to look for improvements in our processes and encourages team members to do so

Inclusion – involves team members appropriately to ensure broad perspective is received during problem solving or improvement initiatives

Initiative – takes the lead on change requests and addresses outages to the point of completion when the issue pertains to Warehouse, shipping, receiving and kitting.

  • Lead the barcoding system and integration project for the warehouse
  • Track and reports on KPIs specific to the warehousing operations
  • Identifies resource constraints and manages to prioritize based on customer demands
  • Organizes daily, weekly, monthly tasks
  • Identifies and addresses gaps in resources given workloads
  • Collaborates with manufacturing, customer service & logistics, purchasing and management team members to meet internal and external customer deadlines


  • Maintain the safe and secure operations of the 2 separate warehouse locations in Kingston ON.
  • Ensure the safety of employees and contractors while they are in the warehouse
  • Maintain all equipment  calibrated, certified and in good working condition
  • Assess the impact of materials received
  • Ensure safe loading and unloading of trucks and vehicles on warehouse premises


  • Ensure that the Quality Management system is implemented and maintained in the Warehousing operations to ensure accuracy and quality of the records are maintained.
  • Performing recall operations
  • Address Nonconformances, recall processes, customer complaints and product damage due to shipments
  • Ensure that inventory cycle counts are performed on time and necessary corrective actions are taken for any outages; ensure all data is secured and protected against accidental or unauthorized modifications
  • Keep accurate records for disposition or returned, rejected, recalled or falsified products
  • Approve any returns to saleable stock
  • Adhere to Lonza GMP and Environmental controls (Temperature monitoring), cleanliness requirements
  • Follow procedures to appropriately destroy/remove products/parts in a timely manner, once Material Review Board has provided authorization
  • Maintain the FIFO and/or FEFO principle.


  • Use validated processes/SOPs to perform the work onsite
  • Train and qualify  team members on job responsibilities including Receiving, Shipping, Picking, Packing, Kitting
  • Complete PM on equipment used on a timely manner and maintain records
  • Ensure parts and product are kept as  per required storage conditions (Temperature, moisture, light, off the ground)


  • Takes responsibility for managing the departmental expenses
  • Tracks spending and address outages where needed
  • Prepares annual budgets and may manage capital projects

Key responsibilities:

Technical Knowledge

  • Learn technical aspects of the job quickly
  • Perform root-cause analysis, leading, and completing investigations
  • In-depth knowledge of cGMP principles. 
  • Identify breach of cGMP principles and provide/suggest corrective actions. 


  • Operates with integrity in work performance and interaction with others
  • Creates and follows timelines
  • Lead small group/teams to identify root cause analysis using Fishbone diagrams and other methodologies
  • Tenacious in identifying key root causes and ensuring all parties agree
  • Follow up and follow through on commitments made
  • Leverages PM skills

Computer/software Skills

  • Intermediate level understanding of ERP systems
  • Proficient in the use of spreadsheets, databases, and word processing software.

Decision Making

  • Able to propose ideas during problem solving, root cause analysis, and process improvement events.  Provides suggestions for improvement to documentation and workflows. 


  • Writing is typically free of punctuation, spelling and grammatical errors
  • Communicates verbally and in writing in a clear and concise manner. Is able to effectively present information and ideas formally and informally to others in a manner that facilitates understanding.
  • Capable of effectively representing the department in meetings and on project teams.  Provides timely, clear, and accurate updates without being prompted.


  • Seeks out diverse views, is inclusive in decision making
  • Dependable and able to work well within a team. 
  • Capable of effectively representing the department in meetings and on project teams.
  • Leads by example and offers guidance to co-workers with respect to compliance and personal interactions. 


  • Actively attempts to understand the logic or basis for change in tasks or situations. 
  • Able to identify trends in testing.
  • Is optimistic and displays a positive attitude even during periods of adversity

Key Requirements:

  • Bachelor’s Degree or equivalent is required; Science, Commerce or similar focus, preferred.
  • Minimum of 5 years of working experience in manufacturing from a biotech, pharmaceutical, medical device or similar industry required.
  • Minimum of 3 years of previous working experience as a leader in a GMP environment is required.
  • Some experience managing Warehouse budget required.
  • Good Computer skills and knowledge of MS Office Suite required;
  • Certification in Supply Chain, Logistics and/ or PMP is a plus

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.

Reference: R56167