MES Business Analyst

United States, Greenwood (South Carolina)

MES Business Analyst

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

This Senior IT/OT Application Expert role is key to maintain and continuously improve our Manufacturing Execution Systems (MES) in Lonza’s Capsules Business. The job involves collaborating with Operations to gather business requirements, designing, configuring, testing, training of MES Software as well as coordinating customizations with the software vendor. System validation and 3rd level support activities are further tasks related to this position.

Key responsibilities:

• Oversee MES projects through all phases including concept, design, documentation, testing, deployment, and hyper care.

• Leads gathering of business requirements by being responsible for the collection, analysis, review, documentation, and communication of business needs and for ensuring proposed MES solutions meet business requirements.

• Translate business requirements into functional specifications that guide the development and configuration of MES solutions.

• Work closely with the development team to ensure the effective implementation of MES projects, acting as a bridge between technical and non-technical stakeholders.

• Organize and/or participate in system testing, author validation deliverables when needed, preform formal validation testing to ensure that the MES system meets functional and performance requirements.

• Creates guidance, documentations and manual operations procedures in both technical and user-friendly language as needed

• Provide training and support to end-users and clients to ensure successful adoption and utilization of the MES system.

• Provide 3rd level support, by performing root cause analysis for MES related issues, work with IT/OT and business partners to coordinate and resolve at root cause level

• Perform other duties as requested by management

Other Duties:

• Present project plans or results to higher levels of management in brief but effective and accurate language

• Provide supports to other OT applications in case of emergency

• Travel to other Lonza sites as needed (< 10%)

Key requirements:

• BS / BA in Computer Science, Engineering, Business or related field

• Significant experience with professional IT application development, business systems analysis and support experience required

• Proven experience in manufacturing operation, analysis, implementation, change management, and lifecycle management of MES systems and/or shopfloor automation systems


• ERP culture, mainly in material management, Production Planning, Logistics Execution and Sales & Distribution.

• Experience within a cGMP manufacturing facility

• Experience with Rockwell Pharmasuite MES system

• Experience with agile project execution

• Knowledge of BPMN, UML and/or other visual representation of processes and systems diagrams

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law

Reference: R55831