IT Site Lead, Bend

United States, Bend (Oregon)

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Lonza in Bend is looking for professionals to grow with us and we have an exciting opportunity in our IT group.  The IT Site Lead Bend and Tampa acts as a Business Partner and is responsible for effective collaboration between the Global IT function and Small Molecules division operation at Bend, Oregon and Tampa, Florida. The IT Site Lead will act as a key contact, advisor & escalation point of contact towards Site Business Leadership Team for any IT related matters.  The ideal candidate will be located in Bend or willing to relocate to the area.  

Key responsibilities:

  • Understand and support the site’s business objectives and translate into IT demand to  align those with the Small Molecules and Global Lonza ’s technology roadmaps.
  • Prioritize the site’s IT demand in collaboration with the Division Information Officer and Global IT Centers of Excellence; as per agreed governance process.
  • Support the ideation, feasibility and concept phases of site growth/expansion projects and ensure IT is scoped, cost & effort assessed, and demand captured in IT portfolio.
  • Co-work with IT Service Delivery functions and IT Security & Compliant team to ensure adequate, reliable and consistent IT services are delivered at the sites; as well as to ensure sites adhere to IT standards and regulatory compliance requirements.
  • Liaise with IT Service Delivery Management organization to ensure IT services are delivered as per SLA to the site and provided in an efficient manner.
  • Single Point Of Contact for any IT related topic at the site, Stakeholder management, establishment and management of expectations, general advisory about IT.
  • Develop and maintain the Site IT Master Plan; which purpose is, using Technologies, to enable business to reach its objectives as well as ensuring business continuity.
  • Ensure that site leadership team takes the required actions to ensure employees at the site adhere to established IT processes and comply with IT policies.
  • Prepare and represent IT as part of internal and external regulatory inspections and audits.
  • Ensure site is compliant with global IT standards and regulatory requirements.
  • DRP (Disaster Recovery Plan) is in place and regularly reviewed and tested
    • Applications repository is maintained with quality and application lifecycle is managed
    • Inventory of site IT assets is managed and regularly reviewed
    • Data centers, servers and communication rooms comply with Lonza Data center IT security policy
  • Provides regular updates to the Site Leadership Team on key IT projects and status of IT Site KPIs
  • Perform other duties as assigned.

Key requirements:

  • Bachelors’ degree in Information Technology or Technology Management
  • Experience within a regulated Manufacturing environment
  • Strong customer service ethic
  • Strong presentation skills
  • Ability to prioritize and quickly resolve issues
  • Excellent verbal communication skills
  • Excellent analytical and problem solving skills
  • Effective prioritization and project management skills
  • Ability to anticipate risks and devise solutions in the moment
  • Strong team leadership skills
  • Working knowledge of IT architecture, IT security, ITIL and IT governance

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law. 

Reference: R55630