Open Position OT Support Engineer

Belgium, Verviers

This position is now a key position within the OT Department to perform the D2D support of the increasing numbers of systems within the department.


  • Daily administration of application systems used in Automation & Operation as equipment software, etc.
  • Support in CRs and CAPAS execution associated with Automation & Operation systems with associated software.
  • User management / privileges / access in software / Automation & Operation applications.
  • Maintenance of electronic primary data in Automation & Operation equipment
  • Technical support for the qualification of Automation & Operation systems with associated software and validation of it: implementation and maintenance, as well as updates (upgrades)
  • Execution and follow-up of compliance CFR 21 Part 11 rules in Automation & Operation systems / equipment
  • Follow-up of the applicable procedures in the execution or support o fvalidation activities (Test Scripts execution, etc.)
  • Troubleshooting" in issues associated with systems, contact and interaction with manufacturers and application providers
  • Periodic review of validated Automation & Operation systems: Data Integrity, Audit Trail, Authorizations and Permissions, Backup copies etc.
  • Drives or supports changes of software applications by creation of functional specifications, test scripts and executing software validations
  • Consults & supports end users on the correct use of the system and on potentials of the system to facilitate business processes
  • Participate to the OT guard support


Diploma in higher education (degree type) or university : IT, Automation, Engineering.

Work experience: OT/IT Support & Management

Reference: R43516