QA Supervisor, Raw Materials

United States, Portsmouth (New Hampshire)

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

The Quality Assurance Raw Material  Supervisor leads a team of QA Raw Material  Specialists as they support internal and external customers for material disposition, release issue resolution, and other material related work as needed.  The supervisor is a Subject Matter Expert (SME) in material receipt, testing, and disposition process, this person is expected to: prioritize team’s work, resolve complex issues, triage issues for escalation to area management. The Supervisor provides resolution to escalated issues within their area of responsibility and helps define the solutions for remediation of escalations/issues and improvements efforts.  The Supervisor may also be required to perform associated SAP transactions as part of the release as well as other Quality functions within SAP.

Key responsibilities:

  • Leads a team of Quality Specialists by providing training, mentoring, development, and accountability

  • Sets delegation of assignments and timelines

  • Makes decisions associated with material disposition and release and escalates issues to Sr QA as required

  • Identifies team goals; manages and tracks team performance indicators.

  • Review and approve various material specific documents as well as various quality documents such as Vendor Change Notifications, Deviation Reports, Part Number Requests and Change Controls

  • Support Customer and/or Regulatory audits and inspections

  • Perform other duties as assigned.

Key requirements:

  • Bachelor’s Degree required, life science disciple or similar preferred.

  • TrackWise

  • SAP

  • LIMS

  • iLAB

  • DMS

  • Microsoft Suite

  • Strong knowledge of GMP’s and regulations

  • Detail-oriented

  • Organized

  • Self-motivated

  • Quality decision making

  • Self-starter, excellent written and verbal communicator at all levels, able to tolerate challenging workloads and changing priorities, attention to detail, works effectively individually and with teams, positive attitude, customer focused, works well under pressure, confident making quality decisions, and able to motivate others

  • Experience with the auditing process

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law. 

Reference: R39935