Head Site Services DPS Basel
Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.
The Head of Site Services DPS Basel supports the BU Head Drug Product Services (DPS) to enable the different DPS departments in Basel to concentrate on customer projects.
Drive site-specific investment projects. Lead creation and adaptions of processes according to the speed of growth of the site. Support the continuous change, timely implementation, necessary growth speed and effective resource allocation.
Strategic and tactical initiatives and site governance
Strategic projects (CAPEX or business processes)
Drive culture, attitude, behavior and engagement consistent with the principles of PM
Promote PM core processes, systems and excellence in execution
Manage project scope, timelines and budget and program profitability with core project team
Project types: investment (pilot manufacturing line, lab building), process improvements (lean lab, SAP implementation) or GMP projects (PAI preparation)
Investment volume up to 60 mCHF e.g. building H (building costs (leased later on) plus special user requirements)
Ensure the right and effective internal and external governance are in place and are effective. Also ensures very clear alignment of internal stakeholders
Operational Excellence and Support
Organize & deliver DPS department specific focused training
Establish visualizations tools according to department requirements able to extract and/or exchange data form global LONZA network systems and dashboards (e.g. available in power BI)
Leverage and promote group-wide KPI standard tools, e.g. Flying Carpet including tracking and continuous improvement
Drive standardization, centralization and digitalization projects
Implement cross departmental solutions within DPS on basis of MS-Office Programs mainly Access, Project, Excel and reinforce the data quality
Introduction of new processes support by software usage (Microsoft, SAP, or other Lonza global network processes)
Develop and maintain documentation relating to all assigned systems and user cases
Provide external support/expertise for cross-departmental projects and/or site emergency care (together with EHS)
Owner of business continuity plan for DPS
During execution, key focus is on quality, cost, profitability, timelines and risk management.
Environmental Health & Safety (EHS)
Ensure all Environmental Health & Safety (EHS)-related aspects for Drug Product Services (DPS) as followed
Responsible EHS, DPS Basel within Lonza (Global EHS, Lonza Emergency Communication (LECOM), Management of Change, internal safety audits, safety coaches, occupational safety, contact to EHS Visp and other Lonza locations, insurances and SUVA regulations, health checks of employees)
Responsible for emergency planning (emergency concepts, fire department, health, contact for emergency forces and services, clarification team, reporting accidents and incidents)
Coordinating and execution of weekly safety inspections, EHS internal audits, CAPA management
Containment strategy and control of dealing with high potent or hazardous substances
Biosafety - working with microorganisms and biological materials (serum, viruses, cell cultures, DNA, RNA etc.), BSL 1 and BSL 2
Concept for building and plant safety
Safety and EHS related trainings of floor and lab responsible persons
Very good knowledge across several pharmaceutical functions e.g. development, commercial in several fields regarding analytics, development, manufacturing and supporting topics
Very good experience in operational excellence and business process optimization
Very strong leadership skills with a demonstrated ability to motivate and manage not teams in a traditional hierarchical organizational structure and also enable teams in a matrix structure.
Ability to create a highly collaborative and inclusive environment necessary for a team to be effective.
Excellent communication skills with a proven ability to influence internal and external stakeholders
Has a strong sense of operating in a proactive manner driving themselves and their team towards key millstones and project initiatives.
Has the strength of character to have difficult conversations with internal team members, and/or management when required.
Strategic mind-set with quality decision making, while balancing risk.
Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.