Supplier Relationship Specialist

United Kingdom, Slough

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

We are currently looking for an experienced Supplier Relationship Specialist to join our Supply Chain team at our Centre of Excellence for biopharmaceutical process development and small-scale GMP manufacturing in Slough, UK.

You will be responsible for measuring and managing supplier performance and meeting with vendors to achieve on time delivery, quality and compliance. This is a 12 month fixed-term contract with the view to extending or other exciting opportunities in Lonza in the future.

Key responsibilities:

  • Monitor & track supplier performance and feedback to strategic buyers and/or category managers.
  • Support the implementation of supplier changes and other initiatives led by Central Category managers and Site Strategic Buyers.
  • Collaborate with the broader procurement team to ensure all relevant material & vendor master data and outline agreements are available in SAP and are up to date.
  • Manage all Level 2 vendor escalations, including but not limited to:
    • Expediting delivery confirmation dates that don’t meet our MRP and production needs.
    • MRP driven delivery date “Push Out” or “Pull In”.
    • Late or missing PO confirmations.
    • Pricing Discrepancies.
    • Delivery and Shipping related issues and inquiries.
  • Manage Vendor performance, driving improvements on time delivery,quality conformance, and other compliance issues.
  • Manage and resolve Vendor Returns (RMA, Cost Recovery, Replacements).
  • Perform regular open order review meeting with Vendors.
  • Manage AP Inquiries (Invoice issues, etc.)
  • Support internal cross-functional stakeholders to onboard and approve new raw materials and supplier.
  • Lead competitive bid process (per applicable policy) and/or execute RFx market interventions.
  • Lead supplier negotiations for low value contracts with supplier.
  • Train new joiners and junior colleagues.
  • Supervise more junior colleagues in the team.
  • Perform other duties as assigned.

What we need you to have:

  • Customer service mindset and ability to manage several priorities simultaneously.
  • Positive attitiude with a willingness to learn new skill sets.
  • Working knowledge of general business practices.
  • Experience and knowledge of both Operational Procurement and Purchasing of Direct (Raw Materials) (e.g. Purchase Requisition to Purchase Order Process).
  • Conducting competitive bid processes.
  • Experience of managing suppliers and carrying out low vaue negotiations.
  • Able to persuade and influence suppliers to achieve best outcome for Lonza.
  • Hands on experience of using SAP ERP in a purchasing/procurement role.
  • Hands on expeirence of using Microsoft Office.
  • Ideally APICS or equivalent MRP Planner cerificate.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.  

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Reference: R38699