Business Process Documentation and Training specialist

Netherlands, Geleen

Business Process Documentation and Training specialist

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

The Business Process Documentation Specialist is responsible for multidisciplinary process improvements of which activities are conducted in SAP. Defining and documenting new processes in Standard Operating Procedures / Process Flows etc, improving existing processes and writing and revising related Process documents. Acts as a primary point of contact and advisor with regards to the creation and changes of process documents related to activities to be conducted in SAP. Is responsible for supporting the management in managing and reporting training records and assists during training preparation/coordination

Key responsibilities:

  • Write and revise operational documents, including but not limited to Standard Operating Procedures, Work Instructions and Learning Qualification Modules.
  • Suggests or lead implementation of process improvements on Lonza Global level in close consultation with the ensuring process owner
  • Collaborate with all other disciplines like:, MSAT, Manufacturing, QC and QA staff to develop and improve SAP adoption related processes
  • Write and revise Supply Chain documents, including but not limited to Standard Operating Procedures, Work Instructions and Learning Qualification Modules.
  • Conduct training on new and revised SOPs, WI
  • Supports in defining and coordinates implementation of LQMs
  • Provide assistance and advice to internal customers on the use of Operational SAP Processes
  • Assists in the preparation of training material and coordination of trainings.
  • Generate, track and report on training and qualification progress
  • Perform other duties as assigned.

Key requirements:

  • Bachelor or equivalent in Supply Chain, Information Technology or other relevant;
  • IPMA, Prince or equivelant certification;
  • Experience with ERP systems (SAP)
  • Experience with (applying) LEAN manufacturing
  • Experience with GMP regulations (FDA 21CFR annex 11, Eudralex volume 4) is a pre
  •   Experience with managing multi departmental projects

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Reference: R36556