Technical Proposals Manager, Drug Product Services
Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.
For Drug Product Services (DPS), our successful Contract Development and Manufacturing Organization (CDMO) branch, located in Basel, Switzerland and Stein, Switzerland, we have exciting opportunities. Become part of a group that enables its customers to meet some of the greatest challenges in patient treatment and join us by applying for the position as Technical Proposals Manager Drug Product Services.
Overall accountability for creation of “fit for purpose” proposals that: understand and meet customers’ needs, are supported by and aligned with operations to maximize Lonza’s chance of winning projects and to support Sales in securing new business.
Responsible for the evaluation and translation of customer needs from RFI/RFP into project scope, timelines, costs (including CAPEX), quotations and pricing by coordinating and working with multiple technical, operational and commercial groups
Defines scope based on information from subject matter experts and evaluation team, agree tailored offering and determine cost for proposed scope.
Drafts well-structured proposals reflecting a tailored offering matching client’s needs and provide proposal for review to commercial development.
Presents scope, operational model and costing to commercial development for sign off and price setting.
Connects with other sites and technologies as appropriate to ensure the whole Customer Product Lifecycle joins up into one plan.
Schedules internal meetings to align team and assure collection of critical information needed for delivery of a competitive proposal.
Aims to meet timelines for delivery of proposals
Customer relationship and business acquisition process
Acts as a consultant to help customers select the best possible services for their needs and sell the Lonza Value Proposition and proposal to the customer, including technical elements (not expected to be an SME).
Acts as the liaison between the Sales team, the Heads of Department, Demand BU Planner and the Customer.
Leads the proposal process and work closely with Business Development and Account Management to understand Client needs and progress opportunities through the proposal process.
Generates technical project strategies to assist the customer in achieving their CMC timelines through pre-clinical and commercialization Attend or lead new customer site meetings (some off site meetings may also be required).
Performs other duties as required including supporting the Global Proposal Team across sites and technologies.
Master’s in life sciences or related discipline (Biotechnology, Biochemical Engineering, Biology or Biochemistry or related field preferred).
At least 3 years industry experience in a Pharmaceutical/CDMO company in the field of Drug Product (clinical product development, analytical methods and/or clinical or commercial Drug product manufacture.
Demonstrated ability to manage multiple, scientific projects and make sound scientific and regulatory interpretations and judgments. Strong project coordination and management skills.
Customer facing experience.
Experience in working with a multi-national team.
Experience working in a Contract Manufacturing Organization highly preferred
Solid understanding of Drug Product development with ability to understand other related technical disciplines
Proficient in both written and spoken English Language
Enjoys complex fast pace and fast moving environment
Strong interpersonal, collaborative and communication skills appropriate to a matrix environment.
Ability to develop operational models in collaboration with subject matter experts.
Ability to identify creative commercial, workable solutions.
Proven persuasive communication skills in a scientific and technical environment.
Ability to manage multiple priorities in a fast paced, pressured environment.
Self-driven, strong team player, innovative and entrepreneurial spirit, strong communicator, customer focused, can-do-attitude, good IT skills
Computer skills (expertise with MS Project, Excel, PowerPoint, Word, database-based applications).
Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.