Account Solution Representative, CSR
Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.
Sales Activities - From quotation to payment realization
Order Handling - End-to-End Order Management, & Order Fulfillment
Supporting new product development
Responsible for creating customer feedback notification and on time closing with full satisfaction of customer need.
Constant updating to sales team and customers on the regular & forthcoming shipments.
Constant tracking with Production, Sales & Internal Logistics team with regards to Delivery.
Issuing of reports according to needs from various regional and local leadership teams
Working on SAP SD Module Application for processing & executing quotation & sales orders.
Responsible for shipment planning and coordination with various overseas offices.
Maintain various official records (manual and computerized) and correspondence details.
Handling of various projects
Performing other duties as assigned
Bachelor/ Master's Degree with 3 years of relevant working experience in Pharmaceutical and Life Science industries
Experience in Order to Cash Management and Order Fulfillment
is a must
Strong experience in SAP system and proficient in Microsoft Excel.
Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.