QC Supervisor, Raw Materials Testing Laboratory

United States, Portsmouth (New Hampshire)

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

The QC Supervisor is responsible for ensuring and providing a safe work environment to the staff in the execution of their work duties.  The incumbent is expected to create a culture of disciplined execution and a high level of professionalism for their team while remaining focused on product quality and patient safety.  The Supervisor ensures that safety procedures are communicated uniformly to all staff.  Works on assignments that are non-routine in nature where ability to recognize deviation from accepted practice is required.  Works on problems of advanced technical scope in which analysis of situation or data requires a review of identifiable factors.

Key Responsibilities:

  • Supervises a team that performs routine and specialized raw material testing, including spectroscopy, HPLC, GC, titrations and wet chemistry analysis according to Standard Operating Procedures and Pharmacopeia (USP, EP, JP) methodology
  • Scheduling, planning and assurance of on-time delivery of routine testing in compliance with all cGMP and regulatory requirements. Ensures a safe work environment for employees to perform their duties
  • Implementation of robust laboratory management systems,  continuous improvement and enhancement of existing systems in a coordinated effort to reduce deviations
  • Manage, review, and approve OOS (Out of Specification) /deviation investigations, change controls and CAPA
  • Schedules and attends department and site related meetings to assure delivery, adherence to quality systems, continuous improvement and customer satisfaction
  • Drives all projects to on-time completion be ensuring task completion and communicating potential issues to stakeholders. Troubleshooting and resolving these issues through team efforts
  • Resolving personnel issues and workplace conflicts. Establishing a cohesive team environment that focuses on achieving corporate goals and right first time initiatives
  • Leading OE initiatives, continuous improvements, implementation of new processes and procedures to support site and corporate growth, hiring and mentoring of staff, supports regulatory and customer audits, creates and executes CAPA plans
  • Perform other duties as assigned

Key Requirements:

  • Bachelor degree and/or Advanced Graduate degree (MS/PhD)
  • Preferred area of study:  Microbiology, Biochemistry or equivalent Science Field
  • GMP/Professional environment
  • Direct supervisory experience is preferred
  • Use of Microsoft Suites (Word, Excel, Powerpoint)
  • Use of Laboratory computer systems (LIMS)
  • Potential previous use of GMP Quality Systems such as: TrackWise

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law. 

Reference: R31722
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