| For support in scientific issues please see our Scientific Support page. |
| Extended North American Service Hours Attention West Coast and Central U.S. Customers! Effective September 19, 2011, our Lonza Walkersville facility will be extending its customer service hours to improve our service coverage to you. No more waiting until the next day to place your orders. You can contact us through 4:00PM PCT Monday through Thursday. Customer Service Hours: Monday through Thursday, 8:00am to 7:00pm EST (5:00am to 4:00pm PCT) Friday, 8:00am to 5:00pm EST (5:00am to 2:00pm PCT) Contact by phone: 1-800-638-8174 Contact by fax: 1-301-845-8338 Contact by e-mail: order.us@lonza.com Scientific Support Hours: Monday through Friday, 8:00am to 6:00pm EST (5:00am to 3:00pm PT) Contact by phone: 1-800-521-0390 Contact via e-mail: scientific.support@lonza.com |
| Country | Telephone | Fax | |
|---|---|---|---|
| United States and Canada | +1 800 638 8174, +1 301 898 7025 | +1 301 845 8338 | |
| E-commerce sales | order.us@lonza.com | ||
| Austria | 0800 201 538 | 0800 201 536 | order.austria@lonza.com |
| Australia | +61 3 9550 0883 | +61 3 9550 0890 | bioscience.australia@lonza.com |
| Belgium | +32 (0) 87 321 611 | +32 (0) 87 351 967 | order.belux@lonza.com |
| Brasil | +55 11 6169 8800 | +55 11 2740051 | |
| Denmark | 808 83 159 | 808 83 178 | order.denmark@lonza.com |
| France | 0800 911981 | 0800 911980 | order.france@lonza.com |
| Germany | 0800 182 52 87 | 0800 182 52 78 | order.germany@lonza.com |
| India | +91-22-6697 2883 | +91-22-6697 2888 | biosales.india@lonza.com |
| Ireland | 1800 654 253 | 1800 654 259 | order.ireland@lonza.com |
| Italy | 800 78 98 88 | 800 78 98 89 | order.italy@lonza.com |
| Norway | 800 16 557 | 800 16 538 | order.norway@lonza.com |
| Poland | +48 22 711 05 70 or +48 781 120 300 | +48 22 711 05 70 | krzysztof.grabowski@lonza.com |
| The Netherlands | 0800 022 4525 | 0800 022 4942 | order.netherlands@lonza.com |
| Spain | 900 963 298 | 900 963 299 | order.spain@lonza.com |
| Sweden | 020 79 0220 | 020 79 7710 | order.sweden@lonza.com |
| Switzerland | 0800 83 86 20 | 0800 83 86 19 | order.switzerland@lonza.com |
| United Kingdom | 0808 2349 788 | 0808 2349 778 | order.uk@lonza.com |
| Export | export.europe@lonza.com |
